We do not support the use of VPNs, that use multiple IP addresses, to access our member area. We must block accounts that are used in multiple countries. If someone were to post their username and password on a password trading site, hundreds of people would use the same account. Our bandwidth expenses would skyrocket. We cannot allow that. If you must use a VPN you need to use one that uses a single IP address to connect.
I LOST MY USER NAME AND/OR PASSWORD HOW DO I FIND IT?
It isn't easy to figure out how to get your password online through CCBill. I suggest you call them toll free at (800) 510-2859. If you want to do it online, follow these instructions: Click here to go to CCBILL, choose your payment method in the pulldown, then fill in at least two of the fields to "Search Your Subscription." When you get to the "Subscription Summary" page you need to click on the Subscription ID number, which is the link that will show your user name and password.
I WANT TO CANCEL MY MEMBERSHIP.
Click here to go to CCBILL and fill in at least two fields to cancel your account.
If you are not able to retrieve your password or cancel your account contact us here.
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